Weaccess Contact Solutions OPC is a company been working for several programs
and projects and official address at 4F Arada-Virtucio Bldg, Banay Banay 1, San Jose,
Batangas. We are surrounded by highly motivated and driven individuals with the drive
and determination to meet customers’ expectations at all levels.
Our staff and clients are at the heart of everything that we do; we have a clear focus on
delivering customer excellence right from the initial contact from our compassionate Sales
Representative team through to fully connected experience.
On top of that, we are also in the business of providing reliable, dependable, and highquality telecommunications and healthcare accounts. Our products and services provide
value to our clients, enhancing their ability to effectively communicate worldwide.

HOW WE STARTED…..
At the heart of our business lies a deep belief that people come first. Our unwavering
passion for people, whether they are our employees, partners, or the customers we serve,
is what truly drives us. We believe that when people feel valued, respected, and
empowered, great things happen. This belief is not just part of our culture; it’s the very
foundation upon which our company was built.
This people’s first philosophy has been embodied from the very beginning by our founder.
With a strong vision and entrepreneurial spirit, he was determined that having a dedicated
office space will be essential for the successful establishment and operation of the
business, WeAccess Contact Solutions. Fueled by his passion for growth and
innovation, he later expanded his portfolio by getting more programs and contracts.
What began with just five employees has now grown into a thriving workforce of nearly a
hundred highly skilled and knowledgeable representatives.
As a BPO company, we don’t just hire people; we train, support, and empower them.
We foster a workplace culture built on respect, compassion, and mutual growth. Every
individual’s contribution is valued, potential is recognized, and opportunities are created
for all.
At WCSC , we help our team grow both professionally and personally. We are not just a
business; we are a family-team.

OUR MISSION
Our mission is to deliver high-quality, value-driven services and exceptional client
satisfaction by addressing the unique needs and expectations of our valued partners.
We offer effective solutions by aligning organizational goals and customer service through
adaptable offerings and responsive assistance.
By leveraging our proficiency in the services we deliver and business process
outsourcing, we craft streamlined, scalable, and client-centered solutions that generate
concrete results.

OUR VISION
Our vision is to cater exceptional customer service and business process by giving the
demands of the clients and offer them a good outsourcing service that provides worth and
constancy; we envision long-term partnerships with our clients, where mutual success is
achieved through shared values of honesty and collaboration.
To be recognized as one of the leading business process outsourcing companies, globally
acknowledged for the exceptional services we provide.

WHAT WE OFFER
A. Healthcare Campaign
Ringmasters were founded with the goal of delivering exceptional customer engagement
and business process solutions. Starting with a small team, the company initially focused
on inbound and outbound customer support and back-office services.
We provide outstanding customer service by addressing complaints, providing detailed
product/service information, and offering expert responses to health insurance questions.
a. Inbound Sales
Our representatives are responsible for answering calls and offering products and
services tailored to customer needs, always ensuring customer satisfaction. In addition,
agents assist prospects by answering inquiries, explaining the details of our
products/services, walking them through the process, and highlighting the benefits to turn
them into loyal, long-term customers.
b. Outbound Sales
Our representatives proactively reach out to potential clients to offer a range of products
and services that are specifically tailored to meet their unique needs and requirements.
By analyzing the prospect’s preferences and pain points, the representatives are able to
present solutions that will directly address their specific situation. During these calls, the
representatives take the time to carefully explain the value of the products and services,
providing a clear understanding of how the offerings will benefit the prospect in both the
short and long term.
B. Telecommunications Customer service and support
a. DITO Telecommunity Philippines
Ringmasters achieved a significant milestone by securing its first major DITO
Telecommunications client, which marked the company’s official entry into the competitive
and fast-paced telecom industry. This partnership allowed Ringmasters to expand its
service offerings and solidify its position as a reliable partner in the telecommunications
space.
i. SIM Card Registration
DITO’s SIM card sales are an essential entry point for customers who wish to access their
network and services. The company has strategically made its SIM cards widely available
through retail outlets, online platforms, and official DITO stores, ensuring ease of access
for users. DITO provides 4G LTE and 5G-enabled SIM cards, allowing customers to enjoy
fast and reliable mobile data services across the Philippines. The SIM cards are available
in different forms, including standard, micro, and nano sizes, to accommodate various
devices.
By offering competitive pricing, the company has made it easier for customers to switch
or upgrade to a more cost-effective mobile service, making them a go-to choice for those
seeking high-speed internet and reliable call and text services at a reasonable price.
Whether for new users or switching customers, DITO’s SIM card packages are designed
to provide seamless and quick access to the network with easy activation processes.
ii. Postpaid Bundles
DITO’s postpaid plans are tailored for customers who prefer a monthly billing cycle with
additional benefits. These plans typically include a combination of voice calls, text
messaging, mobile data, and value-added services, such as access to exclusive content,
mobile entertainment, and priority customer support. DITO’s postpaid bundles allow
customers to choose their data limits and service features based on their usage patterns,
whether they are light users or heavy data consumers.
The postpaid plans are designed to be transparent and easy to understand, with no
hidden fees or complex terms. Customers can choose from several tiered packages, each
offering increasing data allotments, additional minutes for calls, and other exclusive perks.
The flexibility in postpaid bundles appeals to customers who value predictability in their
monthly expenses and the added convenience of longer-term contracts that may come
with discounted devices or perks.
iii. Prepaid Bundles
On the other hand, prepaid bundles are designed for customers who prefer more control
over their spending. With DITO’s prepaid plans, customers only pay for the services they
need without the commitment of a long-term contract. These bundles come with a variety
of data, call, and text packages, ranging from light data plans for casual users to large
data bundles for heavy internet users, gamers, or those who work remotely.
DITO’s prepaid packages are not only affordable but also flexible, giving users the option
to top-up whenever necessary or choose from various time-limited offers, such as weekly
or monthly bundles. Customers can also mix and match their data, call, and text
requirements, making it an ideal option for individuals with changing usage patterns. The
flexibility of prepaid bundles has made them particularly attractive for younger customers,
students, and those who need a mobile plan without the commitment of monthly billing.
b. AT&T – US BASED
Leveraging the success of the DITO engagement, Ringmasters expanded its telecom
portfolio by successfully acquiring AT&T, one of the largest telecommunications providers
in the United States.

• TV & Entertainment
• DIRECTV (satellite and streaming) – now a separate entity but still partnered with
  AT&T
• Live TV, sports packages (NFL Sunday Ticket, etc.), and on-demand content
• Streaming services and bundles